VALENTINAALTER FAQ
General
- Q. Can I find these videos anywhere else?
- A: Generally, no. All new videos produced by valentinaalter are usually only available through this store.
- Q. Can I watch the videos that I purchase online as many times as I want?
- A: Yes. Your purchased videos will be available for you to watch online through our website for as long as you have your account.
- Q. Can I download the videos that I purchase to my computer?
- A: Yes. All purchased videos will be available for download for as long as you have your account.
- Q. What do I get as a VIP member?
- A: VIP members get to watch all videos online as many times as they want.
- Q. Can I resell the videos that that I purchase to other users or websites?
- A: No. The videos that you purchase are licensed only to you for non commercial purposes and cannot be distributed to third parties in any way.
- Q. Can I post the videos that that I purchase to other websites?
- A: No. The videos that you purchase are licensed only to you for non commercial purposes and cannot be distributed to third parties in any way.
- Q. Can I get a refund after I make a purchase?
- A: Since our products are digital and are delivered at the time of purchase, all sales are final. If you have problems with any of the videos that you purchased we will attempt to correct them in good faith or issue you a credit or refund if we determine that the problem cannot be resolved in a timely manner.
Custom Videos
- Q. How long does it take to make a custom video?
- A: You will be provided with an ETA after we review your request.
- Q. What is the max run time for a custom video?
- A: Run times vary, but do not exceed one hour.
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